Expense Specialist II at Uber

Expires in 5 days


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Finance & Strategy, Finance & Accounting in Sao Paulo, Brazil
At Uber, we ignite opportunity by setting the world in motion. We take on big problems to help drivers, riders, delivery partners, and eaters get moving in more than 600 cities around the world.
We welcome people from all backgrounds who seek the opportunity to help build a future where everyone and everything can move independently. If you have the curiosity, passion, and collaborative spirit, work with us, and let’s move the world forward, together.

About the Role

This role is a subject matter expert in T&E expenses and Concur Expense tool. The primary focus is supporting internal customers in LATAM region with inquiries on how to use the expense tool, T&E policy questions, reimbursement inquires, Concur mobile apps, troubleshooting, and all other general expense questions. Below is a broader range of responsibilities/skills required:
  • Support expense team’s customer ticket system for expenses; partner up with employees with expense needs and inquiries. Meet ticket SLA’s on consistent basis
  • Must be able to show diplomacy when handling higher level expense issues via ticket system, email, phone, or scheduled face to face meetings with employees
  • Strong knowledge of the company T&E policy; able to retain and understand intent of company policies; effectively be able to provide additional context on T&E policies
  • Responsible for high level sampling of expense reports reviewed by audit service; additional light audit & monitoring of cash entries submitted by employees
  • Raise cases to address audit quality deficiencies with audit service; attend case review meetings with Concur to address concerns. Responsible for suggesting audit profile changes that will establish better controls while protecting user experience
  • Responsible for analyzing personal spend on global corporate cards; assist with collecting employee accounts receivables for LATAM region
  • Active role in administration, review, and analyzation of findings surfaced by expense fraud software (Oversight Systems); contribute to implementation project
  • Owns end to end process for reimbursing former employee and candidate expenses
  • Assist with escalation process for overdue expenses greater than 60 days
  • Work closely with key stakeholders in T&& Accounting, Payments, Buyer Operations, Tax, PeopleOps and Concur
  • Ability to quickly pick up and execute ad-hoc expense related projects assigned
  • This is an in-office position based in Sao Paulo
  • Travel could be required for product/process launches, team meetings, etc.

What You’ll Do

This role is a subject matter expert in T&E expenses and Concur Expense tool. The primary focus is supporting internal customers in LATAM region with inquiries on how to use the expense tool, T&E policy questions, reimbursement inquires, Concur mobile apps, troubleshooting, and all other general expense questions. Below is a broader range of responsibilities/skills required:
  • Support expense team’s customer ticket system for expenses; partner up with employees with expense needs and inquiries. Meet ticket SLA’s on consistent basis
  • Must be able to show diplomacy when handling higher level expense issues via ticket system, email, phone, or scheduled face to face meetings with employees
  • Strong knowledge of the company T&E policy; able to retain and understand intent of company policies; effectively be able to provide additional context on T&E policies
  • Responsible for high level sampling of expense reports reviewed by audit service; additional light audit & monitoring of cash entries submitted by employees
  • Raise cases to address audit quality deficiencies with audit service; attend case review meetings with Concur to address concerns. Responsible for suggesting audit profile changes that will establish better controls while protecting user experience
  • Responsible for analyzing personal spend on global corporate cards; assist with collecting employee accounts receivables for LATAM region
  • Active role in administration, review, and analyzation of findings surfaced by expense fraud software (Oversight Systems); contribute to implementation project
  • Owns end to end process for reimbursing former employee and candidate expenses
  • Assist with escalation process for overdue expenses greater than 60 days
  • Work closely with key stakeholders in T&& Accounting, Payments, Buyer Operations, Tax, PeopleOps and Concur
  • Ability to quickly pick up and execute ad-hoc expense related projects assigned
  • This is an in-office position based in Sao Paulo
  • Travel could be required for product/process launches, team meetings, etc.

What You’ll Need

  • 1 Minimum Years of Experience with Concur, Excel, but we will consider other candidates if they meet other requirements

About the Team

  • Position is an in office position based at main office in Sao Paulo with rest of finops Team
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