Amazon Operations

Multiple industries


HR Partner at Amazon Operations

Our overall mission is simple: we want Amazon to be the place where our customers can find, discover and buy anything online. Whatever our customers want, we will find the means to deliver it. With your help, Amazon will continue to enable people to discover new worlds and implement innovation.
This is your chance to make history.

Role: Partner
The Amazon HR team is passionate about business partnering in its truest sense. Reporting to the HR Business Partner, you will play a critical role in delivering the HR plan at our fulfilment centre. You will work closely with the operations team supporting a client group of approximately 5 operations managers and 10 area (shift) managers.
As a HR Assistant, you will enjoy a varied role and a wide range of interactions on a daily basis. You will get exposure to many different aspects of the business and may have the opportunity to work on national projects.
Whatever you will focus on, it will all be aimed at delivering the highest quality service to our internal and external customers.

Business Area: Operations – Fulfilment Centre
Operations is at the heart of the Amazon customer experience. Each action we undertake is completed on behalf of our customers as meeting their expectations makes us feel good.
The Operations teams in our fulfilment centres are responsible for managing a vast range of fast-moving inventory. From receiving into the fulfilment centre to stowing, picking, packing and shipping to our customers, they work very hard to ensure that our customers receive what they want, when they want it.

Main Responsibilities:
Supporting the operations team, you will contribute to the delivery of the business and HR plan at your site through administrative and support tasks. Duties will include:

Recruitment and Selection
Like us, you’ll be committed to Hiring and Developing the Best – that’s one of our Leadership Principles. You’ll support the site to ensure we recruit the best people for our business, people who are Customer Obsessed. You’ll record and ensure accuracy of data by Insisting on the Highest Standards in administration, trend monitoring and tracking of the recruitment processes.

Employee Relations & Engagement
Engagement of our employees is at the heart of everything we do. Often as the first point of contact for our employees, you’ll support, reassure and offer help to resolve queries or point people in the right direction . You’ll help analyse the data that we obtain via our different feedback channels and Invent and Simplify this to make it meaningful and to allow us to drive positive change.

Performance Management, Talent Management & Succession Planning
Our business is growing really quickly, so we need to make sure we continue to identify and develop our leaders of the future. You’ll support national performance review activity at a local level and help to train managers on the tools available to support them with this process. You’ll help collate the succession plan materials and work with the L & D team on site to track / record action plans for associates as an output of the reviews .

Generalist HR
You’ll thrive on working in a fast paced environment, you’ll have acute attention to detail and be keen to Deliver Results. You’re credible with a Bias for Action, ensuring you always get things done. You’ll be approachable, and a strong communicator who Earns the Trust of Others and you’ll build strong relationships with the client group at all levels.

Required qualifications and skills:
The successful candidate will be progressive, hands-on and customer-obsessed with the credibility and gravitas to succeed in a fast moving and customer-focused commercial environment.
The successful candidate will:

  • Have experience in an HR administrative role, within an environment committed to customer service and continual process improvement.
  • Have experience working with hourly paid / shop floor employees
  • Be people oriented and possess excellent interpersonal skills, being able to communicate at all levels
  • Be able to prioritise workload, multi-task and manage conflicting priorities of daily tasks, as well as those that support the HR Business Partners
  • Have a hands-on attitude, be flexible and adaptable
  • Have complete integrity
  • Have a high level of attention to detail

Preferred qualifications and skills
Ideally CIPD qualified / part-qualified
Good IT literacy (excel, computerised HR systems e.g. PeopleSoft)
Knowledge of employment law and HR / Payroll practices would be advantageous

About our rewards
We’ll expect you to go the extra mile, but we’ll also make sure you’re well rewarded. As well as a competitive salary, stock units and site performance-related pay potential, we offer a whole host of other benefits, including an employee discount, private health care and pension scheme.

Additionally, you will find yourself in a stimulating environment where you can develop yourself as an individual by working with some of the best and brightest minds in the industry. Our rapidly growing organisation also offers many opportunities for building a diverse and rewarding career.

Make History, a Fortune 500 company based in Seattle, Washington, opened on the World Wide Web in July 1995 and today offers Earth’s Biggest Selection. Since Jeff Bezos started, we have significantly expanded our product offerings, international sites, and worldwide network of fulfilment and customer service centres. Today, offers everything from books and electronics to tennis rackets and diamond jewellery. We operate sites in the United Kingdom, Germany, France, Japan, Canada, Italy, Spain and China ( and maintain over 50 fulfilment centres around the world which encompass more than 26 million square feet.
We don’t like to sit still, which is why we always treat every day like the first day. A day to make more good things happen for our customers. It’s that kind of spirit that drives our success now and keeps us ahead of the competition in the future. And you could be part of it. It’s as simple as this: Work Hard. Have Fun. Make History.
Sound interesting? We wait for your application.
LINK to submit application

Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build.

By submitting your resume and application information, you authorize Amazon to transmit and store your information in the Amazon group of companies' world-wide recruitment database, and to circulate that information as necessary for the purpose of evaluating your qualifications for this or other job vacancies.