E-commerce Marketplace Assistant for VELUX Online Sales (student position) at VELUX

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Does it excite you to develop and activate a state-of-the-art e-commerce experience and are you the one that takes our online sales to the next level?

We are a team of online experts within both e-commerce and marketplaces – and we need your help to grow our success even further. VELUX Online Sales Organization (OSO) is growing rapidly and because we strive to improve, we have many interesting tasks for you to assist us on.

Your challenges

You will be based at our Head Office in Hørsholm, and you will be part of a dedicated online sales organisation (OSO) responsible for online sales through VELUX webshops as well as marketplaces. We run 59 shops and 17 marketplaces, so this is your chance to expand your skills within all aspects of online sales. The role will be primarily focused on supporting the Marketplace team but you should expect to also support the webshops from time to time.

You´ll be tasked with the following

  • Recommend and update content on Marketplaces such as Amazon and eBay to improve our customers experience
  • Monitor Marketplace accounts to ensure accurate product listing descriptions, prices & delivery options
  • Support new product and Marketplace launches by gathering relevant product & pricing information
  • Support and maintain our listing visibility through paid advertising activity
  • Competitor analysis and benchmarking
  • Monitor and analyse marketplace health, performance metrics and customer feedback
  • Implement product content and merchandising incl. promotions/product launches) whilst adhering to the marketing and e-commerce strategies
  • Support in defining requirements for site optimization and CX improvements and bug reporting on webshops
  • Create and maintain feeds for google shopping and work with our highly skilled Search Center of Excellence
  • Identify and describe new ideas for us to implement on our sites

The role is set to 15-20 hours per week. The scheduling of the hours is flexible and will be adjusted to your study programme.

Your qualifications

You preferably have experience from a similar role, e.g. from a media agency or from an e-commerce company, and you generally have a well-developed digital and commercial eye. We imagine that you are well into your bachelor’s degree or have recently started your master’s course.

Our work environment is informal and highly international, and we need you to be self-motivated, entrepreneurial and proactive, and you should thrive working in a company which offers a broad range of cross departmental collaboration.

Working in a deadline driven environment is something that drives you, and you are result-oriented and persistent in relation to achieving company goals. On a personal level, you are highly organised and efficient with meticulous attention to detail, and with your sense of responsibility and positive mindset you add quality to team efforts.

As you will engage with colleagues throughout Europe daily, great communication skills and a high level of written and spoken English is imperative for this position.

Your opportunities

You will work together with colleagues at a high professional level – colleagues who put extra emphasis into working as one team to reach our ambitious results, and the entrepreneurial mindset and international setting are in our DNA.

Our team is characterised by an informal tone and respect for each other both as team players and as individuals. We believe in empowering people, and we support this through sharing knowledge, delegating responsibility and investing in people who strive to make a difference.

We are a strong value-based company where commitment, thoroughness and mutual respect are among the core values and teamwork and professionalism is essential to the way we work.

Application and contact

If you would like to know more about this opportunity and the VELUX Group, please feel free to contact Hannah Williams, Marketplace Manager by telephone +45 40 47 78 29.
If the position raised your interest, please send your CV and motivational letter in English as soon as possible and no later than 1 June 2020. We look forward to receiving your application!

Our company

For 75 years, the VELUX Group has created better living environments for people around the world; making the most of daylight and fresh air through the roof. Our product programme includes roof windows and modular skylights as well as a range of decoration and sun screenings, roller shutters, installation solutions and intelligent home controls. These products help to ensure a healthy and sustainable indoor climate, for work and learning,for play and pleasure. We work globally – with sales and manufacturing operations in more than 40 countries and around 10,500 employees worldwide. The VELUX Group is owned by VKR Holding A/S, a limited company wholly owned by foundations and family.