VMWare

Multiple industries

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Graduate Technical Account Manager at VMWare

Posted 2 weeks ago

At VMware, we believe that software has the power to unlock new opportunities for people and our planet. We look beyond the barriers of compromise to engineer new ways to make technologies work together seamlessly. Our compute, cloud, mobility, networking and security offerings form a digital foundation that powers the apps, services and experiences that are transforming the world.

Since our founding over two decades ago, our 24,000+ employee community and ecosystem of 75,000 partners have been behind the technology innovations transforming entire industries – from banking, healthcare, and government to retail, telecommunications, manufacturing, and transportation.

Every day, we work to solve our customers’ toughest challenges through disruptive technologies like edge computing, artificial intelligence, blockchain, machine learning, Kubernetes and more – to define the digital foundation that will accelerate the next wave of innovation.

About Professional Services:

VMware Professional Services delivers revolutionizing data centres and IT enterprise network solutions through products and services. Our Professional team is responsible for delivering new solutions, building customer confidence, ensuring high product retention rates, helping customer to be satisfied with their investment and making durable relationship with VMware products and solutions.

About the Team:

The Technical Account Manager group is part of the wider Professional Services Business Unit. Our TAMs are excellent relationship builders, problem solvers and love bringing the VMware solutions to life for our clients. As a Graduate TAM you will embark on a journey with some of VMware’s biggest clients, you will help build and maintain post-sales relationships. You will be your client’s trusted advisor, consulting with them to ensure they receive a ROI whilst utilizing our VMware platform and that they continue to see value in working with us. You will help to actively expand the adoption and standardization within accounts, driving relationships at every level internally and externally. This role is an exciting opportunity to impact and inspire change.

Role Responsibilities:

This is a Graduate Opportunity working in a collaborative, fast-growing and flexible working environment. After having completed a 6-week initial training period you will:

Shadow and support part of the TAM team who provide project leadership for the customer's major VMware initiatives.

Assist the other TAMs to answer customer questions and help them to prepare the bi-weekly or quarterly reports.

Help to design and develop creative solutions to customer requirements using our server and desktop products, with cooperation from the TAMs, our internal engineering group and consulting architects as required.

Handle and drive various requests across multiple client engagements.

Function as a front-line technical resource for "methodology" and informal customer questions.

As you develop in your role you will be given more responsibility and be given the opportunity to progress within the role and team.

Required Skills:

  • Pursuing Bachelor’s or Master’s degree in Management and Technology, Business Technology, Business Information Management, Information Technology Management, Information Technology for Business, Computer Science or relevant field of study.
  • Knowledge or exposure to modern software methodologies, with emphasis on infrastructure design (storage, network and system).
  • Analytical skills
  • Excellent communications and interpersonal skills, including ability to interact and communicate with internal and external counterparts.
  • Passion for technology and desire to progress in a technical/client facing position
  • Fluent in both German and English
  • Must be available for 19th July 2021 start date

Competencies:

  • Collaborative
  • Ability to take Initiative
  • Proactive
  • Analytical

Please note that while anyone with a legal right to work in Germany may apply for this role, VMware is not presently sponsoring work visas for the entry-level roles for which these Internships may prepare you.

VMware is an Equal Opportunity Employer and Prohibits Discrimination and Harassment of Any Kind: VMware is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at VMware are based on business needs, job requirements and individual qualifications, without regard to race, color, religion or belief, national, social or ethnic origin, sex (including pregnancy), age, physical, mental or sensory disability, HIV Status, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, family medical history or genetic information, family or parental status, or any other status protected by the laws or regulations in the locations where we operate. VMware will not tolerate discrimination or harassment based on any of these characteristics. VMware encourages applicants of all ages. VMware will provide reasonable accommodation to employees who have protected disabilities consistent with local law. ​